Community Impact

Community Health Needs Assessments

To ensure that we always serve the needs of the communities we serve, each hospital in the health system conducts health needs assessments. Assessing community health needs and developing the appropriate plans to address these needs are essential to improving and sustaining the health of our communities. These assessments allow us to understand each individual community, the needs identified and the process for moving forward to improve the health throughout Louisiana.

Although this has been a commitment for many years, the passage in 2010 of the Affordable Care Act has brought additional purpose and focus to this process. In each community, we work with other healthcare providers, community organizations, advocates and other leaders to develop the assessment. Once compete, we develop strategies to address the needs.

The most recent Community Health Needs Assessments can be found here:

Service to the Community: Helping the residents of Louisiana

The Franciscan Missionaries of Our Lady Health System and its affiliates are active, caring members of the communities we serve. As we carry out our mission of serving those most in need and striving for equity and fairness in all relationships, we have committed to providing care to the needy without seeking reimbursement.

Our mission extends not only to those who are poor, but to those who are vulnerable due to lack of insurance coverage, citizenship status, health status, age, education level and other factors that compromise their ability to achieve good health.

Some examples of the community benefits that we provide include:  

  • Total charitable donations to the state and local area of more than $105 million in fiscal year 2013. This includes both their charity care, government sponsored care and the cost of the benefits the hospital provides to the local area.
  • Our physicians, faculty and staff provide hundreds of hours in volunteer services.

Other Community Benefits

  • Subsidized health services - Includes the discount provided, at cost, to all patients that have no form of insurance coverage.
  • Community clinics that serve the underinsured or uninsured, or that provide free medical care to the homeless population.
  • Community health improvement services.
  • Programs that provides free or low cost medications.
  • Congregational Health Services to some churches.
  • School-based health services that provide comprehensive healthcare to students.
  • Community building activities that enhance the overall community such as emergency preparedness programs.
  • Donations and in-kind contributions - Includes donations to various area community organizations such as United Way, American Heart Association and many others.
  • Health professions education - Clinical setting for undergraduate, vocational training, internships, clerkships and residencies.
  • Cash and in-kind contribution to community groups.
  • Leadership development and training for community members.
  • Workforce development that promotes leadership and provides exposure to various careers in healthcare.
  • Nursing call center that offers complimentary 24-hour nurse advice, health information aid, and physician referrals.
  • Elderly services including elderly housing.
  • Palliative care service for patients in the final stage of life and their family members.
  • Family education and children support services.
  • Clinical research through participation in projects to improve the health and care of patients and community members.