Our Lady of Lourdes Visiting Hours & Guidelines

Effective Thursday, August 15, 2024, we will create a construction zone on the front of the building and consolidate to one entrance into the hospital. Patients seeking the emergency room will enter in the front entrance. Ambulance traffic remains unchanged.

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Women's Health Care Unit - may have visitors (12 years of age or older) at the bedside. We encourage visitors to visit in short durations and keep groups of visitors to no more than four people at the bedside at any given time to promote a quiet and healing environment for all patients. Visitors will be allowed to swap out with other friends and family during visitation hours. Two visitors may stay overnight.

Labor & Delivery - Three visitors (must be 12 years of age or older) at a time will be allowed at bedside. Three overnight visitors allowed. (No limit to number of visitors for entirety of stay at the request of the laboring patient.) 

Antenatal - Three visitors at a time will be allowed at bedside. One overnight visitor allowed. (No limit to number of visitors for entirety of stay at the request of the patient).

Postpartum Unit - We encourage visitors to visit in short durations and keep groups of visitors to no more than four people at the bedside at any given time to promote a quiet and healing environment for all patients. Visitors will be allowed to swap out with other friends and family during visitation hours. Siblings of new babies may visit. Two visitors (12 years of age or older) may stay overnight.

NICU - Four visitors allowed per stay, 16 years of age or older unless parent/guardian of patient. Two visitors at a time will be allowed at bedside. 

• At time of admission, the mother will name up to three visitors who may visit infant without accompaniment of mom or significant other (counts as one of the three visitors). Names on the list cannot be replaced if removed or other names added. 
• The expectant mother and/or significant other may have one visitor accompany them at bedside. 

Inpatient Pediatric - We encourage visitors to visit in short durations and keep groups of visitors to no more than four people at the bedside at any given time to promote a quiet and healing environment for all patients. Visitors will be allowed to swap out with other friends and family during visitation hours. Two visitors may stay overnight.

PICU - Two visitors at a time will be allowed at bedside, 12 years of age or older. (No limit to number of visitors for entirety of stay) 

Day Surgery - Two visitors, 12 years of age or older. 

Emergency Department - Two visitors, 12 years of age or older. 

COVID Positive Patient Rooms - Two visitors per stay who must stay in the patient’s room and wear appropriate protective equipment. 

• All visitors must stay in the patient’s room.
• The visitor must wear the recommended personal protective equipment (PPE) for the duration of the visit, including a mask. 
• Note: See exception for end of life near the end of this page.

Outpatient Appointments - Two visitors, 12 years of age or older. 

(All visitors must be at least 12 years old.)

Patients who are not COVID positive may have visitors (12 years of age or older) at the bedside 8 a.m.-8 p.m. daily. We encourage visitors to visit in short durations and keep groups of visitors to no more than four people at bedside at any given time to promote a quiet and healing environment for all patients. Visitors will be allowed to swap out with other friends and family during visitation hours. One visitor may stay overnight.

Patients admitted to the Intensive Care Units - Two visitors (12 years of age or older) will be allowed at the bedside 8 a.m.-8 p.m. daily. Visitors will be allowed to swap out with other friends and family during visitation hours. One visitor may stay overnight.

Patients admitted with COVID-19 (all areas of hospital) - Two visitors will be allowed at the bedside for visitation between 8 a.m.-8 p.m. daily. This one visitor may stay overnight.

• All visitors must stay in the patient’s room.
• The visitor must wear the recommended personal protective equipment (PPE) for the duration of the visit, including a mask as indicated.

Inpatients requiring surgery - Patients admitted and undergoing surgery/procedures may have two visitors prior to being transported to surgical or procedural areas to assist with the perioperative/periprocedural process. (Visitors may enter outside of normal hospital visitation hours if needed.)

Emergency Department (including Scott campus) - Two visitors (12 years of age or older).

Outpatient Surgery and Procedures - Patients undergoing outpatient surgery or procedures may have two visitors permitted to assist with the arrival, registration and post-operative process. One visitor may stay overnight if inpatient admission is necessary.

Outpatient Appointments - Patients may have two visitors if they need physical assistance for an appointment or support for cognitive or behavioral impairments (including but not limited to power of attorney).

(All visitors must be at least 12 years old.)

Patients who are not COVID positive may have two visitors (12 years of age or older) at the bedside 8 a.m.-8 p.m. daily. Visitors will be allowed to swap out with other friends and family during visitation hours. One visitor may stay overnight.

Patients admitted with COVID - Two visitors will be allowed at the bedside for visitation between 8 a.m.-8 p.m. daily. This one visitor may stay overnight.

• All visitors must stay in the patient’s room.
• The visitor must wear the recommended personal protective equipment (PPE) for the duration of the visit, including a mask as indicated.

Inpatients requiring surgery - Patients admitted and undergoing surgery/procedures may have two visitors prior to being transported to surgical or procedural areas to assist with the perioperative/periprocedural process. (Visitors may enter outside of normal hospital visitation hours if needed.)

Emergency Department - Two visitors (12 years of age or older).

Outpatient Surgery and Procedures - Patients undergoing outpatient surgery or procedures may have two visitors who will be permitted to assist with the arrival, registration and the post-operative process. One visitor may stay overnight if inpatient admission is necessary.

Outpatient Appointments - Patients may have two visitors if they need physical assistance for an appointment or support for cognitive or behavioral impairments (including but not limited to power of attorney).

Children Visitors - No children under age 12 allowed in patient care areas.

• Children under 12 will be allowed and may wait with appropriate supervision on first floor common areas (Chapel, Lobby, Gift Shop, Café) if adults are present.
• Children under 12 will be allowed to visit for End of Life care and other special circumstances. These exceptions must be discussed with the specific unit director.

Visitors with Chronic Conditions - We strongly recommend people who have chronic conditions such as lung, heart disease or an immunocompromised state not visit patients in our facilities for their own protection.

Inpatient Hospitalization - Authorized visitors must adhere to hospital guidelines.

Vendors - Will be restricted to mission-critical or direct patient care activities and will only be allowed in the building or clinic by appointment only.

For viewing of decedent bodies - If a visitors need to view a decedent body, the visitors will be escorted to the room/morgue for viewing and then escorted back to the facility entrance for departure.

End of Life (All Campuses) - Patients admitted for end-of-life evaluation and treatment, or patients being evaluated for and/or receiving hospice care, or those who already have passed, including persons under investigation, suspected COVID and COVID positive patients, may have multiple visitors including children under 12 up to six total visitors on an inpatient unit at a time who may swap out. (Additional visitors may be approved by the house supervisor and senior leadership for end-of-life care, alternate visitors may wait in waiting rooms).

• End of life is defined as anticipated death with an active do-not-resuscitate (DNR) order in place and/or planned withdrawal of life-sustaining interventions (e.g., ventilator).

Clergy are not considered visitors and will be allowed at the patients or family request.