Executive Wellness | Our Lady of the Lake Physician Group

Expert Care Through Executive Wellness

For most executives, the 40-hour work week is but a fond memory. It is not uncommon for an executive to spend 60, 70 or even 80 hours in the office every week, leaving little time for a full medical examination. A traditional physical exam can be time very consuming and in many cases, it can take weeks to get an appointment for a routine physical exam. Additionally, obtaining and understanding all the test results can be challenging and overwhelming.

Our Lady of the Lake Physician Group has responded to this predicament by developing a suite of executive wellness programs to meet any need.

Platinum Membership

As today’s healthcare environment continues to change, our team remains focused on offering a streamlined approach to cutting-edge, quality healthcare. This can help you invest a little of your time today so you can keep yourself active and well tomorrow – and long into the future. In response to some of the challenges that both physicians and patients face in the healthcare delivery system, we have developed an enhanced wellness program called the Platinum Membership. This upgrade offers you an even better solution for the personalized management of your health and well-being.

The Platinum Membership is an exclusive, fee-based medical program that offers you the highest level of convenience and customized care. We deliver prompt and streamlined medical attention in a manner never available before in our community. This exclusive program requires annual membership and is limited to 50 patients.

By providing you with unlimited access to your personal physician, care is available 24 hours a day, seven days a week – in your home, your office, our office or even online. In addition to receiving a detailed action plan tailored to completely optimize your current health, our extensive services also include direct referral to specialists, immediate emergency room access and same-day or next-business-day appointments.

For additional information or to enroll in the Platinum Membership, contact Jennifer Cummins at (225) 765-7696.

Platinum Membership Benefits Include:

Executive wellness exam

Center follow-up care

Unlimited access to your coordinator

After-hours consultations

Annual consultation with nutritionists/personal trainer

Online communication through MyChart

Same-day/next-day appointments and drop-ins

Urgent and routine referrals to specialists

Expert recommendations for specialty care and direct consultations between your physician and specialist

Insurance filing handled through Platinum coordinator

Emergency room/after-hours triage coordination

Online visits and online prescription refills

Travel immunizations

Pre-operative clearance for surgery

Healthcare reminders

Assistance with additional procedures, such as CT scans and Botox injections

A spouse or a significant other is eligible to join the membership plan at an additional cost.

Do you offer any discounts for couples and/or families that join?

There is a discount if you include your spouse or significant other in the combined plan – this plan is called Platinum Membership Plus One.
Who is the Platinum Membership physician?

Dr. Curtis Clifton Chastain has been in practice a total of 25 years. He developed the Executive Wellness Program in 2002 as a secondary practice.
What is the annual fee for the Platinum Membership?

The annual fee for the Platinum Membership is $12,000 for an individual. The annual fee for a Platinum Membership Plus One is $20,000.
What additional fees are not included in the annual membership fee?

Cosmetic procedures and special diagnostic tests that are performed inside the clinic are not covered under the annual membership fee but are offered at an additional fee. It is possible that these non-covered tests are covered by your insurance plan. If so, we will be happy to assist you with filing the appropriate insurance paperwork.
Will I be required to pay even if I do not need to use your services?

Yes – the Platinum Membership requires a flat membership fee. After you join, all eligible services performed within the clinic are provided at no additional charge.
What services can I expect to receive directly from your nursing staff or other healthcare professionals at the practice each year during my membership?

Routine immunizations, routine blood work, blood pressure checks, prescription refills and online communication are included in these services.
Do you accept insurance? How compatible is your concierge medical practice and services with my health insurance plan?

The Platinum Membership is a pre-paid, cash-only practice. However, if a non-eligible procedure or diagnostic test is medically necessary, we will help you file the appropriate paperwork with your insurance plan.
Do I need insurance Accordion Item

Insurance is not required for membership in the Platinum Membership. However, an insurance plan is highly recommended to take care of any expenses incurred outside of the membership benefits. Many members opt to increase their deductible amount, thus lowering their monthly premiums – the savings is used to offset the cost of the Platinum membership fee.
Is there a co-pay for my office visits?

No co-pays are required.
Will my insurance reimburse my annual fee?

Insurance will not reimburse your annual fee.
What if I need to go to the Emergency Room?

If you have an emergency, please proceed to the Our Lady of the Lake Emergency Room and try to give us a call before your arrival so we can notify the ER doctor in charge before you arrive. This will help expedite the triage process upon your arrival. If you are unsure whether your situation requires a trip to the ER, please call us so we can help you make the decision.
What if I am admitted to the hospital?

If you require hospitalization, you will be admitted by a Board Certified hospital medicine physician. He/she will manage your care during your entire hospital stay and will be in direct and constant communication with your Platinum physician about your care. Additionally, your Platinum physician will make every effort to visit you while you are in the hospital to check on your status and keep you updated on your condition.
Tell me about after-hours care and the physician’s 24/7 availability.

We are available to you 24/7 – period. All you have to do is call our number, and we will assist you with any medical issue you may have. There are many different options available to you if face-to-face medical care is necessary and we will help determine which is best for you.
Can I still see my gynecologist?

While gynecological services are available as a part of your Platinum benefits (routine breast exam, Pap smear, mammogram) we certainly do not wish to interrupt your relationship with your GYN doctor. But for women who would like to have everything done at once, we can provide those services.
What about lab, X-ray and specialists’ fees and hospitalizations?

Routine lab and X-rays performed within our office are done at no additional charge. Any “non-routine” testing can be billed to your insurance. Specialist fees and hospitalization costs are the member’s financial responsibility and can be submitted for insurance reimbursement.
How long do in-office visits typically last?

The comprehensive annual exam lasts approximately three hours without a colonoscopy, and five hours if a colonoscopy is performed during the visit. Follow-up visit times vary depending on the type of visit.
Who will perform my colonoscopy?

A Board Certified gastroenterologist from The Digestive Center of Baton Rouge will perform your colonoscopy in the endoscopy suite at Our Lady of the Lake. Our team will accompany you to the exam and will retrieve you once the exam has been completed.
How long will I have to wait if I come in for a visit?

There will be minimal, if any, waiting once you arrive at the clinic for a scheduled appointment.
What about the cost of prescription medicines?

Payment for prescription medicines is the member’s responsibility.
Can I receive text messages from my doctor? What about e-visits on my computer?

We use secure, HIPPA compliant technology to communicate using various devices. WebEx will be used for online virtual visits. Secure texting, SMS and email communication are available as well. Details about devices and apps will be included in your membership packet.
What if I need to see a medical specialist or need surgery?

We will facilitate a visit to the specialist of your choice for any specialty consultation you may need. If you need a recommendation from a specialist for your condition, we will be happy to make that recommendation for you and facilitate your appointment scheduling.
What if I need to be seen by a specialist urgently and I cannot get a timely appointment?

As a member of the Platinum Membership, you will be given priority status for urgent referrals to specialty care. We will get you seen by a specialist on the same day or the next business day.
How difficult is it to get an appointment? Do you provide same or next-day visits with the doctor?

For routine medical issues, we can see you the same day, or if it is late in the day, we can see you the next business day. Executive physicals will be scheduled based on availability, but we will try to be flexible with your schedule.
What happens if I move out of the area after I enroll?

You can continue to use your membership benefits for as long as you wish, even if you live outside of our immediate area.
Can I enroll in the Platinum Membership anytime in the future?

Yes – however, the membership will be closed once we reach 50 members. We will establish a waiting list and take new members on a first come, first served basis.
Can I use a Health Savings Account to help offset the cost of my Platinum membership fee?

Absolutely – we will provide you with a receipt for qualified medical expenses that you incur as part of your medical care. Examples include lab fees, X-ray fees and professional fees.
How do I enroll Accordion Item

If you have questions or would like to enroll in Our Lady of the Lake's Platinum Membership, please call Jennifer Cummins at (225) 765-7696.

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Expert Care Through Executive Wellness

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Executive Wellness Services FAQs

Do you accept insurance?

Will my insurance reimburse my fee?

Can I still see my own specialists?

How long do Executive Wellness visits typically last?

Other Facilities in Greater Baton Rouge

Enroll in the Executive Wellness Program

Platinum Membership

Want to know more about all our concierge services?

Do you offer any discounts for couples and/or families that join?

Who is the Platinum Membership physician?

What is the annual fee for the Platinum Membership?

What additional fees are not included in the annual membership fee?

Will I be required to pay even if I do not need to use your services?

What services can I expect to receive directly from your nursing staff or other healthcare professionals at the practice each year during my membership?

Do you accept insurance? How compatible is your concierge medical practice and services with my health insurance plan?

Do I need insurance Accordion Item

Is there a co-pay for my office visits?

Will my insurance reimburse my annual fee?

What if I need to go to the Emergency Room?

What if I am admitted to the hospital?

Tell me about after-hours care and the physician’s 24/7 availability.

Can I still see my gynecologist?

What about lab, X-ray and specialists’ fees and hospitalizations?

How long do in-office visits typically last?

Who will perform my colonoscopy?

How long will I have to wait if I come in for a visit?

What about the cost of prescription medicines?

Can I receive text messages from my doctor? What about e-visits on my computer?

What if I need to see a medical specialist or need surgery?

What if I need to be seen by a specialist urgently and I cannot get a timely appointment?

How difficult is it to get an appointment? Do you provide same or next-day visits with the doctor?

What happens if I move out of the area after I enroll?

Can I enroll in the Platinum Membership anytime in the future?

Can I use a Health Savings Account to help offset the cost of my Platinum membership fee?

How do I enroll Accordion Item

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