Our Lady of the Lake Children's Hospital Emergency Room

Highest Quality, Family-Centered Urgent and Emergent Care

Louisiana families can count on Our Lady of the Lake Children’s Hospital and our statewide network of care to provide the highest quality, family-centered urgent and emergent care. We meet the unique needs of children and families during medical emergencies, providing neonatal and pediatric emergency, critical and intensive care at three different hospitals around the state. Our neonatal and pediatric transport teams are certified, trained and equipped to handle the most critical transports state-wide, including options for whole-body cooling, high-frequency ventilation and inhaled nitric oxide, 24/7.

We are the region’s only 24/7 pediatric emergency room and have Fellowship-trained emergency medicine pediatricians on site at all times. Our award-winning emergency department is staffed with physicians with strong pediatric backgrounds. They have a passion for caring for babies, children, teens and young adults, and are dedicated to providing complete, coordinated care for your child in one location. We offer an excellent team of skilled pediatric physicians and a comprehensive range of specialists to provide your child with the highest level of urgent care. 

Your child is in good hands. Our team recognizes how stressful illness or injury can be – not only to your child, but also to your family. We provide Child Life Specialists to help guide you and your child through the entire duration of care at our hospital. Our Child Life Specialists—who are trained to help children understand their diagnosis, prepare them for procedures and talk to them in terms they can understand—are available 24-hours a day to answer any questions you might have.

Ensuring Your Child's Utmost Comfort

While in the Emergency Room waiting area at our hospital, your child may have access to medication to make him or her feel better while waiting to see a physician. You may discuss this option with your nurse upon arrival.

Beyond the Pediatric Emergency Room

After receiving treatment in the emergency room, your child may be discharged to go home or, if needed, admitted to another area of Our Lady of the Lake Children’s Hospital.

Our PICU is designed and staffed to care for the most critically ill children and to provide the region's most comprehensive pediatric services.

Our Pediatrics Unit is designed for children admitted for both medical and surgical diagnoses.

The Newton & Betsy Thomas Family Center for Newborn & Infant Intensive Care is a surgical NICU with 11 beds in 10 private rooms, promoting a family-centered environment. Our neonatologists specialize in newborn care and are trained in diagnosing and treating newborn conditions.