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Your Medical Records

Patients & Guests

All patient healthcare information at Our Lady of Lourdes Health is confidential and protected by state and federal laws and HIPAA regulations.

A patient or their legal representative may inspect and/or obtain a copy of their medical record or have copies of medical records sent to another facility.

Our Lady of Lourdes Health requires a completed, signed and dated “Authorization for Release of Health Information” form before releasing documents to anyone, including the patient. Because a signature is required to release your information, we are not able to process requests received by telephone or email.

When you pick up your records in person, we will ask for photo identification. There may be a fee for providing copies of the medical record.

You can find a printable version of the Authorization for Release of Health Information here. 

The Medical Records Departments for our major facilities can be contacted at the addresses below.

  • Our Lady of Lourdes Women’s & Children’s Hospital

    Release of Information Department

    4600 Ambassador Caffery Pkwy.

    Lafayette, LA 70508

    (337) 470-5987

    Note: If you were treated at a Women’s & Children’s clinic prior to March 1, 2019, or have had a stay or procedure at Women’s & Children’s Hospital, please click here to access your medical records/test results through the MyHealth One portal.

  • Our Lady of Lourdes Regional Medical Center

    Release of Information Department

    4801 Ambassador Caffery Pkwy.

    (First Floor - Front Desk Lobby)

    Lafayette, LA 70508

    (337) 470-2136

  • Our Lady of Lourdes Heart Hospital

    Release of Information Department

    1105 Kaliste Saloom Road

    Lafayette, LA 70508

    (337) 470-1313

Electronic Request for Records

Our Lady of Lourdes Health offers an online records request tool that allows you to securely access your health records. We are dedicated to ensuring the privacy of protected health information, and only allow the following individuals to request patient records:

Our online tool verifies the requester’s identity by requiring a photo of their driver’s license, which can be taken on a webcam or smartphone. There is no additional charge to use this service. We recommend using Chrome, Safari or Firefox for the best user experience when requesting records through our tool. If you are a current patient using MyChart, you can also request records through your MyChart account. Click here to access your account.

Request Your Medical Records

Gain access to your medical records through our online tool.

Make a medical records request