Our Lady of Lourdes Health facilities receive 2022 Press Ganey Human Experience Guardian of Excellence Award®
January 05, 2023
LAFAYETTE, La.—Our Lady of Lourdes Health facilities Our Lady of Lourdes Regional Medical Center and Our Lady of Lourdes Heart Hospital recently were named 2022 Human Experience (HX) Guardian of Excellence Award ® winners by Press Ganey, the global leader in healthcare experience solutions and services.
“We are honored and humbled to receive this award from Press Ganey,” said Julian Briggs, RN, Heart Services Vice President and Chief Operating Officer for Our Lady of Lourdes Heart Hospital. “The award is even more precious to our team because it is for patient experience. We are exceptionally proud of our physicians and other healthcare professionals as they continue to share a common goal in providing the highest quality care to our patients and their families.”
As a winner of the Press Ganey HX Guardian of Excellence Award®, Our Lady of Lourdes Regional Medical Center and Our Lady of Lourdes Heart Hospital are among the top 5% of healthcare providers in delivering patient experience in the past year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
“By putting their patients and workforce first each and every day, Our Lady of Lourdes Health is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at Our Lady of Lourdes Health have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”
Discover more by visiting LourdesRMC.com.
About Our Lady of Lourdes Health
Founded by the Franciscan Missionaries of Our Lady in 1949, Our Lady of Lourdes Health is a not–for–profit Catholic healthcare ministry based in Lafayette, Louisiana. With a regional acute care medical center that employs more than 2,800 people, Our Lady of Lourdes Health offers a physician staff of over 850 doctors in a variety of medical and surgical specialties. Lourdes’ services include Centers of Excellence in the areas of Orthopedics, Stroke and a Robotic Surgery Program. Lourdes is home to the only burn unit in Southwest Louisiana and a Commission on Cancer-accredited oncology program. Our Lady of Lourdes operates Our Lady of Lourdes Heart Hospital, a premier 32-bed cardiac facility, and Our Lady of Lourdes Women’s & Children’s Hospital, offering the area’s only Pediatric Intensive Care Unit and Level III Surgical Neonatal Intensive Care Unit. With additional services including multiple clinics, four imaging locations and a primary care physician network, Lourdes provides easy access to comprehensive care throughout the community. Our Lady of Lourdes is part of the Franciscan Missionaries of Our Lady Health System and is driven by its mission to serve all God’s people, especially those most in need. Discover more at LourdesRMC.com.