Your Medical Records at St. Francis Health

Information Confidentiality

All patient healthcare information at St. Francis Health is confidential and protected by state and federal laws and HIPAA regulations.

How Do I Obtain My Medical Records?

A patient, or his/her legal representative, may inspect and/or obtain a copy of their medical record, or have copies of medical records sent to another facility.

St. Francis Health requires a completed, signed and dated Authorization for Release of Health Information form before releasing documents to anyone, including the patient. Because a signature is required to release your information, we are not able to process requests received by telephone or email. When you pick up your records in person, we will ask for photo identification. There may be a fee for providing copies of the medical record.

Our hours of operation are Monday – Friday, 8 a.m. – 12:30 p.m. and 1 – 4:30 p.m.

We offer two convenient locations:

408 Hall Street, Monroe
2600 Tower Drive, Monroe (inside Admissions at St. Francis Community Health Center)

If you have any questions regarding release of health information, please call (318) 966-4745.