Privacy Policy

Please read the following information carefully. By choosing to use FMOLHS web sites, you acknowledge and agree to the terms of our Legal Notices and our Disclaimer. Continuing to use FMOLHS web sites indicates your acceptance of all terms and conditions of our Legal Notices and our Disclaimer. If you do not accept and agree to these terms and conditions, exit the web site immediately.

FMOLHS reserves the right to revise these terms and notices, and therefore encourages you to review them regularly, because using the web sites will indicate your acceptance of, and agreement with, all terms and notices.

Franciscan Missionaries of Our Lady Health System

are the trademarks and servicemarks of FMOLHS and its affiliates. All other trademarks, service marks and logos used in these web sites are the trademarks, service marks or logos of their respective owners.
FMOLHS and its sponsored organizations do not provide medical advice, diagnosis or instruction through its web sites. If you need emergency treatment or services, call 911. FMOLHS is not responsible for how the information in its web sites is used.

Content and information on FMOLHS web sites are protected by copyright law, and may not be reproduced, modified, distributed, in entirety or part, without the prior written consent of FMOLHS. The sole exception is that, unless otherwise stated, users may print or download information from FMOLHS web sites for personal, non-commercial use only, provided they identify the source of the material and include a statement that the materials are protected by copyright law. Permission to reprint or otherwise reproduce any document in whole or in part is prohibited, unless prior written consent is obtained from the copyright owner.

1. Limitation of Liability.

FMOLHS and its affiliates, suppliers, and other third parties mentioned on this site are neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or other damages whatsoever (including, without limitation, those resulting from lost profits, lost data, or business interruption) arising out of or relating in any way to the site, site-related services and products, content or information contained within the site, and/or any hyperlinked web site, whether based on warranty, contract, tort, or any other legal theory and whether or not advised of the possibility of such damages. Your sole remedy for dissatisfaction with the site, site-related services, and/or hyperlinked web sites is to stop using the site and/or those services. Applicable law may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

2. Accuracy and Integrity of Information

Although FMOLHS attempts to ensure the integrity and accurateness of its websites, it makes no guarantees whatsoever as to the correctness or accuracy of the Site. It is possible that the Site could include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to the Site by third parties. In the event that an inaccuracy arises, please inform FMOLHS so that it can be corrected. Information contained on the Site may be changed or updated without notice.

3. Visitor Chat Rooms and Other Interactive Areas

FMOLHS may, but is not obligated to, monitor or review any areas of the Site where visitors transmit or post Communications or communicate solely with each other, including, but not limited to, chat rooms, bulletin boards, and other user forums, and the content or any such Communications. FMOLHS, however, will have no liability related to the content of any such Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. FMOLHS retains the right to remove, in its sole discretion, Communications that include any material deemed abusive, defamatory, obscene, or otherwise inappropriate.

4. Links or Pointers to Other Sites

FMOLHS makes no representations whatsoever about any other Web site that you may access through this Site. When you access a non-FMOLHS site, please understand that it is independent from FMOLHS, and that FMOLHS has no control over the content on that Web site. In addition, a hyperlink to a non-FMOLHS Web site does not mean that FMOLHS endorses or accepts any responsibility for the content, or the use, of the linked site. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.

Persons or organizations who have other web sites are permitted to link any complete page on FMOLHS web sites. Linking to specific elements on these web sites, such as logos, trademarks, photographs, illustrations, online forms or surveys, is not permitted. Copying onto any other web site or server of information, content, or material, including logos, trademarks, photographs, illustrations, online forms or surveys, in its entirety or part, is not permitted.

Terms and conditions stated in our Disclaimer and Legal Notices are entered into in the State of Louisiana and will be governed by and construed in accordance with the laws of the State of Louisiana, exclusive of its choice of law rules. Each party to these terms and conditions submits to the exclusive jurisdiction of the state and federal courts sitting in Baton Rouge, Louisiana, and waives any jurisdictional, venue, or inconvenient forum objections to such courts. In any action to enforce these terms and conditions, the prevailing party will be entitled to costs and attorneys fees. In the event that any of the terms and conditions are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these terms and conditions shall otherwise remain in full force and effect.

FMOLHS Website Privacy Policy

All staff of FMOLHS recognize that an individual's health is a private matter. This privacy policy tells you how we handle the information we learn from you when you visit the websites of FMOLHS and its sponsored organizations (Our Lady of the Lake Regional Medical Center, Our Lady of Lourdes Regional Medical Center, St. Francis Medical Center, St. Elizabeth Hospital and Calais Health), herein referred to as FMOLHS websites. The information we receive depends on what you do during your visit to our websites.

By using FMOLHS websites, you agree to accept this privacy policy. This policy may be changed, as needed, so please read this policy regularly and carefully.

We respect your privacy and, accordingly, you may use FMOLHS websites without disclosing personally identifiable information. We will not gather such information about you unless you choose to submit it to us.

Web Server
Our web server collects and stores the following general information about you:

  • the originating name of the domain from which you access the Internet (for example,, if you are connecting from a Cox Communications account);
  • the date and time you access our service;
  • the pages you visit;
  • the internet address of the website from which you linked directly to us (for example, if you use one of their links to our sites);
  • the name and version of web browser software you are using.

This information is collected automatically and is not linked to your personal identity. It is used to help us improve our websites by tabulating the number of visitors to our websites in terms of new users, the popularity of pages, amount of use, and types of errors, and to make the websites more useful to you. Occasionally we may provide data to third parties concerning the number of visitors to our websites. This data will not contain individual information.

We may, or may not, use "cookies," which are small files stored on your computer's hard drive that are used to store and track personal information.

Online Forms & E-mail Communication

If you choose to identify yourself by sending an e-mail, using a form, or subscribing to a service or product such as an e-newsletter, some FMOLHS staff may see the material you submit. The information you send may be entered into our electronic database, to share with our health care professionals, researchers, or our internet services staff. Your information will NOT be sold to any organization.

If you subscribe to one of an e-newsletter, you may un-subscribe at any time by clicking on the "Un-subscribe" button at the bottom of the e-newsletter.

Please be aware that e-mail and other internet communications channels may not be secure against interception, and we cannot guarantee the security or confidentiality. While we take precautions, such as encrypting communications where appropriate, if your communication is very personal or sensitive, or includes information like your diagnosis or medical history, you may prefer to send it by postal mail instead.

We will not disclose personal information about individual medical conditions or interests to a third party, except, in limited circumstances, when we believe that the law requires it.

Information may be kept for different lengths of time. From time to time, this website may provide links to other helpful websites that are not affiliated with, or owned or controlled by FMOLHS. We are not responsible for, and cannot vouch for, the privacy practices of these other websites.