St. Francis Medical Center Receives 2022 Press Ganey Human Experience (HX) Guardian of Excellence Award®
January 05, 2023
St. Francis Medical Center is recognized as a leader in the healthcare industry as a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey. The award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
Monroe, LA—St. Francis Medical Center announced today that it has been recognized as a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey. The award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
“St. Francis Medical Center has been honored to provide care for the Northeast Louisiana community for nearly 110 years, never wavering in our commitment to give the absolute best quality of care to those we are called to serve,” said Thomas Gullatt, MD, President of St. Francis and the Northeast Louisiana Market. “Our team members dedicate themselves to providing the highest level of compassionate care. We look forward to providing both the life-saving care and excellent patient experience that is the hallmark of St. Francis for decades to come.”
As a winner of the Press Ganey HX Guardian of Excellence Award®, St. Francis is recognized in the top 5% of healthcare providers in delivering patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
“By putting their patients and workforce first each and every day, St. Francis is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at St. Francis have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”
This is the first year that St. Francis has been recognized with the Guardian of Excellence Award. St. Francis Medical Center recently received accreditation from the Accreditation Council for Graduate Medical Education (ACGME) as a sponsoring institution with an Internal Medicine program which will begin in the summer of 2023. To learn more about St. Francis Medical Center, visit stfran.com.
About St. Francis Health
St. Francis Health is a not-for-profit Catholic healthcare ministry based in Monroe, Louisiana, with more than 1,800 team members committed to caring for those we serve. With a 328-bed medical center, acute-care hospital, freestanding outpatient center, over 20 outpatient clinics and nearly 350 physician partners, for more than 100 years, St. Francis has provided comprehensive healthcare services for a variety of medical and surgical specialties. St. Francis offers Northeast Louisiana’s only Level 3 NICU, Level 3 OB and Level 2 PICU services. St. Francis Medical Center leads the region in heart and vascular services, critical care, and complex and minimally invasive surgical procedures. The hospital offers a designated Level 3 Trauma Program, Graduate Medical Education Program, Accredited Chest Pain Center, and Centers of Excellence in the areas of obstetrics, bariatric surgery, robotic surgery, minimally invasive gynecology, and breast health. St. Francis is part of the Franciscan Missionaries of Our Lady Health System and is driven by its mission to serve all God’s people, especially those most in need. For more information, visit stfran.com.