Our team's goal is to ensure that your stay is a pleasant one.
If you encounter an issue while at Our Lady of the Lake, please
share it with a hospital staff member so it can be addressed
promptly and to your satisfaction.
In addition to in-room resources, we also have a Patient Advocate.. Call (225) 765-88804 or 5-88804 inside the hospital, and
someone will respond as quickly as possible.
If you aren't satisfied with our response, you can contact the
Joint Commission's Office of Quality Monitoring to report
concerns or register complaints by calling (800) 994-6610 or
completing an online complaint form.